General Conditions

general conditions

Registering for classes 

All classes should be paid for in advance. Classes that have been paid for will be valid until the expiry date provided. The validity of a ‘strippenkaart’ (ticket for multiple classes) can only be extended in consultation with Studio C. Valid reasons for extension could be prolonged illness (> 2 weeks), school holidays (> 1 week) or being out of the country. The request to extend the validity needs to be communicated at least one week before the card expires. 

Each class allows a maximum number of participants. All participants are requested to sign up at least 3 hours in advance; if the client prefers to be registered automatically as a regular participant, this can be arranged. 

In case only one participant has signed up for a class, the studio reserves the right to cancel the class. Clients that had signed up for that class will be notified one day in advance. 

In case a class is cancelled by the instructor/studio, then the ‘strippenkaarten’ of regular participants to that class will be extended accordingly. This also applies to classes that have been cancelled due to a public holiday or school holidays. 

Refunds and cancellations

‘Strippenkaarten’ will not be refunded and are non-transferable. As a client you agree to our cancellation policy: Once you have signed up for a private class, mat class or barre class, you can only cancel your participation up to three hours before the class. Your participation to a reformer class can only be cancelled upto 24 hours in advance. 

Liability 

Under no circumstances is Studio C responsible for loss or theft of possessions of it’s clients. Participation to classes is voluntary and at your own risk. When in doubt about your physical condition, you are responsible to consult a doctor prior to the class. 

By agreeing to these general conditions, the client also agrees that he or she, their heirs or their legal representatives hereby will refrain from future accusations or claims of any kind to Studio C or it’s instructors, regarding injuries or theft, damage or loss of personal belongings.

privacy statement

The personal data that Studio C processes are (if provided by the client itself):
First name, Last name, Address details, Gender, Date of birth, Email address and Telephone number.
These personal data are used for registration of participants, for example sending a payment reminder or cancellation of a lesson. The client is informed by email about structural changes to the timetable or opening hours.

The above personal data are processed by instructors from Studio C and are stored in the database of the online registration system Eversports with whom we have concluded a Processing Agreement required by the AVG. Data that (potential) clients provide via the Contact form on our website is processed by Hostnet, with whom Studio C has also concluded a Processor Agreement. Both Hostnet and Fitmanager have taken appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unwanted changes.

When the client indicates that he will no longer take lessons or if a client has not followed lessons for 6 months, the participant will be asked if his / her account can be deleted. If the client has not followed lessons for more than 12 months, his / her data will be deleted by Studio C.

Studio C clients themselves have access to the data used by Studio C.

Client has the right to object to the collection of personal data and to file a complaint with the Dutch Data Protection Authority.